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India Authorized Agent In-Country Representation

India Agent for over 45 medical device companiesIf you have no local presence in India and your medical device or IVD appears on the list of Notified Medical Devices and IVDs requiring registration, you are required by the Central Drugs Standard Control Organization (CDSCO) to appoint an India Authorized Agent to serve as your in-country representative.

India Agent responsibilities and requirements

Your India Authorized Agent is responsible for assisting with the device registration process and serves as a liaison between you and the CDSCO. The Agent is also involved in vigilance activities and will facilitate communication if an onsite inspection is required.

The India Agent must maintain a drug store license (Forms 20B and 21B/C) and be a resident of India. Additionally, your appointed Agent must have prior experience in the industry (such as a medical doctor or pharmacist).

Independent representation gives you full control over distribution

Your appointed India Agent is tied to the medical device approval and provides support with obtaining import licenses. If you appoint a distributor as your India Authorized Agent, you are essentially "married" for the duration of the three year approval. This can be problematic if you decide to switch distributors, as registration transfers are not allowed and you would need to begin the process again.

For this reason, we suggest choosing an independent in-country representative, rather than a distributor. Appointing an independent India Agent gives you the freedom to select and change distributors whenever you wish.

Read more about the benefits of hiring an independent firm to act as your India Agent.

Why you should appoint Emergo as your India Authorized Agent

With staffed offices in India, Emergo specializes 100% in medical device regulatory compliance and can act as your independent India Authorized Agent. If selected as your India Agent, we will:

  • Serve as a point of contact for any inquiries from the CDSCO related to your device
  • Assist in the coordination of an inspection if the CDSCO selects your company for an audit
  • Assist with post-market surveillance including complaint handling, adverse incident reporting, and product recall support
  • Support applications to obtain Import Licenses (Form 10) for appointed distribution agents
  • Provide information about your medical device, along with names and addresses of distributors established in India, if requested by CDSCO

Please contact us for additional information on India Authorized Agent representation services.

Ask us for detailed information about India authorized representative services.

Learn about the process, costs and timelines.

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